- Increased speed
- More intuitive
- A significant improved user experience
- Improved search functionality, including smart search functionality on grids
- Improved functionality on major modules, including Control Center and QC modules
- Revamped Memos and Attachments, including drag and drop functionality
It’s almost that time of year again for the annual Sage Summit conference in beautiful and historic Washington DC. As someone who has gone to these conferences for over 12 years it’s a lot like a family reunion… with crazy uncles and all.
During last years conference my business partners and I felt that the trade show booth was counter productive to customer conversations and our messaging of the future of O2 and .Net. So this year, we are going to try an experiment and not have a booth. Thus freeing up 100% of our time to meet with customers, resellers and prospects outside of the trade show venue.
We hope this gives customers and prospects a better experience and more flexible access to the principals of EVS. If you want to set up a time to meet with us at Summit, feel free to contact me or fill out our quick survey (4 questions) and suggest a date/time… survey here
We look forward to seeing everyone in DC!
P.S. While you are in the trade show – keep your eyes out for our zFind Sage 100 Enterprise Search application, we have some amazing distribution partners showing if off this year.
EVS just released a new 6 minute overview video of O2 Mobile Warehouse – what do you think of the presentation tool?
Recently I was inspired to evaluate CRMs, to see what’s new and current on the market. Ok, so my inspiration came from the fact that we had an epic data failure and my SalesLogix database is gone forever.
I believe that I looked at every CRM on the market including the usual cast of characters such as Saleforce, MicrosoftCRM, Sugar as well as some of the lesser know products like Daylight, Zoho, etc. After weeks of software trials and tribulations I was uninspired by the choices and decided that I should just reinstall SalesLogix and start from scratch. After all, I know Saleslogix and think it’s a good system even for the few people in our company that use it.
Then it happened.
One day, I was looking for something completely unrelated to CRM and found a CRM software that absolutely blew me away; Nimble (www.nimble.com).
When I stumbled upon Nimble, I was actually looking for a social management application; a single place to view Tweets, Facebook, LinkedIn, etc. After 2 minutes of looking at the system, I knew there was something new and fresh about this application.
I began the evaluation by linking my Twitter, LinkedIn and Facebook accounts to Nimble. From there, all of my social contacts were automatically imported along with their social links. Nimble extracts as much information as they can for a contact from the social sites. So my contacts are essentially entering their own data into my CRM…brilliant!
Remember, my Saleslogix database is gone so I am starting from scratch. Nimble saved me weeks of data entry time.
The brilliance of Nimble is the integration of CRM with social media. Within a contact record, Nimble provides their social feed. You can see everything that a prospect or client is saying through their social outlets, making your CRM a living, breathing database. My old SalesLogix doesn’t know anything more about a prospect than what I type in to it. SalesLogix (and all of the other CRMs) with static databases seem “old school” when compared to Nimble.
Searching within Nimble is very modern with both tags and unstructured search. They have a pretty good structured search as well.
With Nimble I have become really lazy. When I want to add a contact, instead of typing in all of their data, I find the person on LinkedIn, send a quick connection request then, when they accept, I do an import from LinkedIn to Nimble.
Nimble isn’t just useful, it’s beautifully designed. The screens are simple with lots of white space but present a lot of data very elegantly. This is in high contrast to Salesforce and Sugar whom, IMHO, have cluttered screens and horrible user interface – actually they make me angry when I use them.
I will confess, there are a couple limitations in Nimble that almost made the system unusable for me. First and foremost, they don’t have an Outlook integration, only Gmail. I’m hoping this will change soon as it is very painful. Also, you cannot attach external files (xls, doc or pdf) in the system, but looks like they have that feature planned.
Secondarily, the data imported from social outlets can have problems and those problems aren’t easily fixed. For instance, Nimble sometimes classifies a company as a person. Currently there’s no way to convert the record so you have to delete the imported record and re-type the company information. For my import of 300 contacts from LinkedIn, I had probably 20 cases; not too bad but still very frustrating because it should be an easy fix.
Of lesser importance, there are no native iPhone or iPad apps but it looks like they are working on them as well.
It is obvious that Nimble is a young application. While it’s fresh and brilliantly architected it is also missing some of the niceties that you find in more mature (or old-school) applications. For the last couple days I was on the fence about whether Nimble could work for me. But as I weighed my other CRM options it became clear…
Nimble wins my business!
The awesomeness of the application and the effort I see from the development team far out weighs their few limitations (have I mentioned that an Outlook integration would be really nice?!?). Nimble truly broke out of the CRM box and if they keep up the pace will be the new standard for CRM. And by the way, using Nimble simply makes me happy!
The folks in the EVS development team have been very busy this past year with new products, new technologies for existing products and some exciting projects in the works. To bring everyone up to speed on all of the new innovations from EVS, we have scheduled a series of webinars throughout October.
Topics covered will be:
- O2 process manufacturing and O2 Mobile into .Net
- EVS cloud services
- Sage 500 .Net project
Click here for dates, times and to register for the webinar.
For anyone interested in catching up with EVS at Sage Summit we will be at booth 813. Also, feel free to attend any of our sessions (scan the QR code to get a calendar event for the session):
Monday, August 13th
P-0782 – Sage 500 ERP: Updating the Look and Usability for Today’s Customer
Time: 1:30 PM – 2:30 PM
Room: Jackson B
Wednesday, August 15th
C-0274 – Sage 500 ERP: Roundtable Discussion—Warehouse Management and Inventory Planning
Time: 8:30 AM – 10:00 AM
Room: Presidential Ballroom A
EVS Client Meeting
Type: Presentation and roundtable
Time: 1:00 PM – 2:00 PM
Room: Cheekwood F
Thursday, August 16th
C-0319 – Sage 500 ERP: Warehouse Automation With Sage 500 ERP
Time: 10:45 AM – 12:00 PM
Room: Jackson E